@article {64, title = {Assessment of Patient Satisfaction with Pharmaceutical Services in Ministry of Health Hospitals at East Province, Saudi Arabia}, journal = {International Journal of Pharmacology and Clinical Sciences}, volume = {8}, year = {2019}, month = {June 2019}, pages = {116-121}, type = {Research Article}, chapter = {116}, abstract = {

Objective: Patient satisfaction is considered as a measure of the quality of care in health system. Investigation of satisfaction with pharmaceutical services will disclose gaps in training and barricades of implementation. The study examined patient satisfaction of pharmaceutical services at Ministry of Health Hospitals at East Province in Saudi Arabia. Methods: It is a 4-months cross-sectional self-administered survey of patient satisfaction of pharmaceutical care in Ministry of Health Hospitals at East Province, Saudi Arabia. The survey comprises two parts; the first part was demographic data about the patients, the second part was several domains about various pharmaceutical care services at East Province in Saudi Arabia. The 5-point Likert response scale system used with closed and ended questions. The survey scattered through five hospitals in East Province involved a public, pediatrics, maternity and psychiatry hospitals ambulatory care patient. All data and variables analyzed by Microsoft Excel program version 10. Results: The study sample size was 892. Out of 892 patients, 815 (95.66\%) was Saudi and 37 (4.34\%) was non-SaudiSaudi. Of that 213 (25\%) was female and 639 (75\%) was male. The majority of patients were between the ages of 20-40 (61.33\%) and 41-60 years (39.44\%) old. The average score of pharmacy location and related issues was 3.69/5.00. The domain of pharmacy location was ranked highest (4.05/5.00), while the domain of pharmacy waiting area was ranked lowest (3.47/5.00). The average score of medication related issues was 4.28/5.00. The domain of the drug label stickled with all medications was ranked highest (4.43/5.00), while the domain of the medication reconciliation was ranked lowest (3.56/5.00). The average score of pharmacist related issues was 4.66/5.00. The domain of the pharmacist assure by your name before dispensing was ranked highest (4.58/5.00), while the domain of the pharmacist provides you with medication counseling and encourages you to ask questions was ranked lowest (3.91/5.00). The overall pharmacy evaluation was 4.55/5.00. Conclusion: The patient satisfaction of pharmacy services was adequate at MOH hospital in East Province, Saudi Arabia. The outcomes showed a lack in pharmacists {\textquoteleft}interaction with patients and exertions should be focused towards involvement in a more patient-oriented training in Saudi hospital pharmacies.

}, keywords = {Assessment, East Province, Ministry of Health, Patient, Pharmaceutical, Satisfaction, Saudi Arabia, Services}, doi = {10.5530/ijpcs.2019.8.20}, author = {Mohammed Mohsen Almaznai and Osama Mohammed Almadani and Ibrahim Abdul Karim Aloraifi and Saleh Ali Alsallouk and Hussain Alkabaz and Abdulaziz Saud Alotaibi and Hamdi Abdullah Alamri and Kairat Imad Al-Hennawi and Mohanad Imad Al-Hennawi and Yousef Ahmed Alomi} } @article {68, title = {The Clinical Outcomes of Pharmacist Interventions in Total Parenteral Nutrition services in Riyadh City, Saudi Arabia}, journal = {International Journal of Pharmacology and Clinical Sciences}, volume = {8}, year = {2019}, month = {June 2019}, pages = {135-140}, type = {Research Article}, chapter = {135}, abstract = {

Objectives: Total parenteral nutrition (TPN) is the perilous component of nutritional care for neonatal, pediatric and adult patients. TPN is designated for someone who cannot or should not consume nutrients through their regular oral pathway. In this study, we explored the clinical outcomes of pharmacist intervention in Parenteral Nutrition at the public hospital in Riyadh city, Saudi Arabia. Methods: In prospective cohort studies, we simulated the data of 12 months of 2015 related to TPN services for neonatal, pediatric and adult patients. Most of the TPN units at hospitals works eight hours per day and seven days per a week. The hospital in Riyadh, Saudi Arabia has 300 beds. The pharmacist intervention consisted of an International Study Model, measure level of activity, rational of clinical intervention, recommendation, and patient with outcome impact. The data were analyzed through Survey Monkey system. Results: The total number of pharmacist interventions were 402 of recognized TPN-related problems. The total number of TPN orders was 394 prescribed to 82 patients. The majority of patients were neonates 303 (75.56\%) followed by Pediatrics 97 (24.19\%). The highest number of critical care interventions were found to be potentially serious 108 (28.8\%) and potentially significant 174 (46.4\%). The documented rationale of clinical intervention activities was inappropriate dose 93 (24.8\%) drug therapy omission 50 (13.3\%) and inappropriate route of administration 41 (10.9\%). Most of the patient outcomes were laboratory value improved 170 (45.33\%) and patient condition improved 137 (36.53\%). Conclusion: TPN clinical pharmacist had an essential vital role of preventing a TPN-related problem, improve patient outcome, and avoid the unnecessary supplementary cost. Increasing TPN clinical pharmacist assigned for all TPN services at all health care system in Saudi Arabia.

}, keywords = {Assessment, Clinical outcomes, Interventions, Pharmacist, Total Parenteral Nutrition program}, doi = {10.5530/ijpcs.2019.8.23}, author = {Yousef Ahmed Alomi and Aisha Omar Fallatah and Nisreen Al-Shubaar and Abdulaziz Abdullah Qohal and Lila Yahya Alameer} }